- Communicative Objective: Develop the ability to address sensitive workplace issues, communicate criticism constructively, clarify expectations, and propose corrective action without creating unnecessary conflict.
- 5 Core Functional Sentences:
- I wanted to raise this issue because there appears to be a recurring gap between the agreed deadlines and the actual delivery dates.
- Had this happened only once, I would not regard it as a significant concern.
- What I would like us to focus on is how we can prevent the same problem from recurring.
- I appreciate that there have been circumstances beyond your control, but greater communication would have allowed us to respond more effectively.
- Going forward, I would expect any potential delay to be communicated as soon as it becomes apparent.
- Grammar Focus: Mixed and third conditionals, cleft sentences, hypothetical evaluation, modal perfect constructions, and participle clauses for future-oriented framing.
- Vocabulary Focus: recurring, deadline, circumstance, apparent, effectively
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Handling Difficult Professional Conversations
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