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Shopping, Exchanging, and Returning Products

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  • Communicative Objective: Learn to ask about products, compare choices, and explain problems when returning or exchanging an item.
  • 5 Core Functional Sentences:
    1. I am looking for a jacket that is suitable for cold weather.
    2. Do you have this model in a different size or color?
    3. I bought this yesterday, but I realized that it does not fit properly.
    4. Could I exchange it for a larger size instead?
    5. I still have the receipt, so I would like to request a refund.
  • Grammar Focus: Relative clauses, simple past for purchases, and polite conditional request forms
  • Vocabulary Focus: receipt, refund, exchange, size, color
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